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Jeff Cox

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Exam Copy
Heroz
Empower Yourself, Your Coworkers, Your Company
Written by William Byham and Jeff Cox


Format: Trade Paperback, 224 pages
Publisher: Ballantine Books
On Sale: July 18, 1995
Price: $15.00

From better decision-making to improved teamwork, the authors present proven, step-by-step techniques for surviving—and thriving—in today’s complex workplace. Read more >

Exam Copy
Zapp! Empowerment in Health Care
How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs
Written by William Byham, Jeff Cox, Sharyn Materna and Kathy Harper-Shomo


Format: Trade Paperback, 336 pages
Publisher: Ballantine Books
On Sale: June 29, 1993
Price: $15.00

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Exam Copy
Zapp! The Lightning of Empowerment
How to Improve Quality, Productivity, and Employee Satisfaction
Written by William Byham and Jeff Cox


Format: Trade Paperback, 224 pages
Publisher: Ballantine Books
On Sale: November 11, 1997
Price: $15.00

This groundbreaking bestseller shows managers how to revitalize their companies from the ground up, with motivational strategies that encourage employees to take responsibility, use their creativity, and develop a sense of pride in their work.

An accessible guide for the successful managers of tomorrow. Read more >

Exam Copy
Zapp! In Education
How Empowerment Can Improve the Quality of Instruction, and Student and Teacher Satisfaction
Written by Kathy Harper and Jeff Cox


Format: Trade Paperback, 256 pages
Publisher: Ballantine Books
On Sale: July 21, 1992
Price: $15.00

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