Random House: Bringing You the Best in Fiction, Nonfiction, and Children's Books
Newletters and Alerts
FAQ Home Page > Shopping On-Line > Returns | Ask a Question
Search FAQs Browse by Category

There were 3 questions found in this category:

  1. What do I do if I receive the wrong books in a shipment?
    If you receive the wrong book(s) in a shipment, please email us at ecustomerservice@randomhouse.com ...
  2. When will my account be credited for returns?
    We will issue a refund to your credit card upon receipt of merchandise in original, undamaged condit...
  3. What is your return policy?
    Returning your products to RandomHouse.com: Random House will issue a full refund (excluding shippin...
If you don't find the answer to your question here, please send us a comment/question.

Randomhouse.com FAQs Copyright © 2015 www.randomhouse.com
Powered by ActiveKB Knowledgebase Software