Random House: Bringing You the Best in Fiction, Nonfiction, and Children's Books
Newletters and Alerts
FAQ Home Page > Shopping On-Line | Ask a Question
Search FAQs Browse by Category
How long do I have to cancel my order?
Would you like to...

Print this page
Email this to a friend

The "Cancel" button will remain on the order page as long as the status on the order is "Open." As soon as our system ships the order, the status will change to "Shipped" (with a date displayed) and the "Cancel" button will no longer appear.

Related Questions:

If you don't find the answer to your question here, please send us a comment/question.

Randomhouse.com FAQs Copyright © 2015 www.randomhouse.com
Powered by ActiveKB Knowledgebase Software