Random House: Bringing You the Best in Fiction, Nonfiction, and Children's Books
Authors
Books
eBooks
Newletters and Alerts
Help
FAQ Home Page > General FAQs | Ask a Question
 
Search FAQs Browse by Category

View Questions by Category:

Author Questions (16)

Contests (11)

Download by Chapter / ADEPT (34)

Everyman's Library (0)

Manuscripts and Agents (8)

Signed Editions (1)

Using the Random House website (1)

  


General FAQs:
There were 63 questions found in this category:

  1. What is Glue?
    Glue is web wide social network that works automatically across all popular book sites. It allows yo...
     
  2. What do you mean by 'bookmark, share & shelve'?
    Clicking on any of the "add to shelf" icons will take you to one the book community sites listed; Go...
     
  3. What do you mean by 'share'?
    We have included several means by which you can share a page with friends and other interested reade...
     
  4. How do I find Prima cheat codes?
    Random House does not have access to cheat codes. For cheat codes, please visit www.primagames.com ...
     
  5. How can I sell my Yu-Gi-Oh cards?
    Random House does not offer this service. Check with your local Library they may be able to assist ...
     
  6. What is X-Libris?
    X-Libris is a self publishing service for authors. Random House does not oversee any of the operati...
     
  7. I would like to know all of the books in a series and the sequence of the books.
    We are working on a way to supply that search option on the web site.
     
  8. How can I determine the reading level of a book?
    Our books are included in the Lexile Framework and you may access their website at: http://www.lexi...
     
  9. How can I contact Random House Direct the mail order house?
    Phone: 800-678-5681Web Page: www.randomhousedirect.comE-mail: randomhouse@crm-inet.com
     
  10. Can I order titles in advance of the publication date?
    Yes you can place your order it will ship 3 to 4 days after the publication date.
     
  11. How can I order magazine subscriptions like Martha Stewart Living?
    RH does not offer any subscription programs
     
  12. How can I get a replacement wallet card for my Living language program?
    Random House will be happy to replace your Living Language wallet card as long as stock is available...
     
  13. I am interested in Book Clubs can you give me any information?
    The information available on Book Clubs are:Doubleday Book Clubs: Black Enterpressions, Book-of- the...
     
  14. What is the current status of A MILLION LITTLE PIECES by James Frey?
    Notice to Customers Regarding A MILLION LITTLE PIECES by James FreyAs has been widely reported in th...
     
  15. Can I contact the editorial department for questions about content?
    For more information on contacting editorial departments, please click here....
     
  16. What is the address of your office in India?
    Our office address in India is:Random House Publishers India Pvt. Ltd.301-A, World Trade TowerAdjace...
     
  17. I do not want to cut up my magazine to get the Disney Princess Nail Polish & Lip Gloss Set Offer. What should I do?
    If you don't want to cut your magazine, please send the following information on a 3x5 index card an...
     
  18. I have not received the Disney Princess Nail Polish & Lip Gloss Set Offer. What should I do?
    We?ve received an overwhelming number of entries for this promotion and are doing our best...
     
  19. Do you offer tours of the Random House building in New York?
    For security reasons, Random House does not offer any tours of our New York headquarters. ...
     
  20. How do I know if my book is a first edition? How can I tell which print run it is from?
    To see if your book is a first edition, you need to look at the book's copyright page.  You may...
     
  21. How do I find out what books are available? Where can I purchase a copy of a specific book?
    Our catalog contains information about all Random House books currently in print. You can search for...
     
  22. I want to sign up for a newsletter on your website. Will I be charged for this?
    All of Random House's newsletters are available free of charge.  To see what?s available and to...
     
  23. I want to order books for a prison inmate.
    Please email Random House customer service at: eCustomerservice@randomhouse.com. Also, please check...
     
  24. I have an out-of-print Random House book that looks valuable. Can you tell me how much it is worth today?
    Random House does not provide appraisal services.  A good way to find out how much your used / ...
     
  25. How can I change the address or cancel my subscription for the Danielle Steel newsletter?
    For address changes for the Danielle Steel newsletter please send a written request with the change ...
     
  26. How do I request a book donation?
    Random House considers book donation requests from non-profit organizations specifically involved in...
     
  27. Do you publish books in foreign languages such German, French, Italian, Japanese, and Spanish?
    Random House primarily publishes English-language books in the United States. We do publish some tit...
     
  28. Why don?t you publish more titles in large print editions?
    Please send your questions or comments about Large Print books directly to our Large Print divi...
     
  29. When will I receive the Dora Pirate Dress-up Set that I ordered?
    Random House Children?s Publishing has received many more requests than anticipated, so we have gone...
     
  30. Do you have list of all Golden books that were published in the 50s, 60s or 70s?
    Please visit the Golden Books website: http://www.randomhouse.com/golden/ for information about thei...
     
  31. Do you have a complete list of Golden Books?
    Please visit the Golden Books website: http://www.randomhouse.com/golden/ for information about thei...
     
  32. Do you have a complete list of titles in the Modern Library?
    For more information about the Modern Library, visit their site: http://www.randomhouse.com/modernli...
     
  33. How can I find out when a book will be coming out in paperback?
    RandomHouse.com displays forthcoming books in all formats up to nine months before they go on sale.&...
     
  34. What are Random House's plan to transition to the EAN.UCC-13?
    Random House's transition to the EAN January 1, 2005, marked the date set forth by the Uniform Code ...
     
  35. Are you Penny Press Magazine?
    Random House no longer distribures Penny Press, it is now distributed byf Dell Magazines. Conta...
     
  36. Can I order a copy of the Complete Prophesies of Nostradamus?
    Random House no longer publishes the Complete Prophesies of Nostradamuns. The rights reverted to: No...
     
  37. Does Random House use acid free paper?
    Yes, we do. Most of our publications contain acid free paper. Our adult hardcover uncoated pape...
     
  38. How do I contact the Old Farmers Almanac?
    The Old Farmers Almanac is no longer distributed by Random House. You can contact them at:P.O. Box 1...
     
  39. How do I contact Random House Direct?
    Random House Direct is a separate company.  They can be contacted by phone at: 800-67...
     
  40. How do I get a subscription to the Kovels Newsletter for collectibles?
    For the Kovels Newsletter Subscription contact:The Kovels, P O Box 420235, Palm Coast, FL 32142-0051...
     
  41. How do I contact the AHA (American Heart Association) for the free brochure?
    Contact the AHA Free Brochure in Maryland at 800-242-8721 or call elsewhere call 410-685-7074....
     
  42. How do I contact the ABA (American Booksellers Assoc.)?
    Please contact ABA (American Booksellers Assoc.) by phone at 800-637-0037....
     
  43. How do I get information on AMA Home Medical Set (Vol 2)?
    Please contact the Readers Digest Book Club at Phone: 800-431-1246....
     
  44. Do you have a listing of all the Starwars books in order?
    For information on the Starwars titles available, please visit our Starwars websites. You can find a...
     
  45. There is a problem with a page on your website, it won't load, has errors, or a graphic is missing.
    For any website problems, issues, and questions, please contact our website manager at: webmaster@ra...
     
  46. I can't find the book I am looking for using the Search tool on your Web site, but I know you published it. Why can't I find the title?
    The book you are searching for may be out of stock. Random House's website only displays books that ...
     
  47. What do I do if I have a defective product?
    If you find a misprinting (repeated or missing pages, upside-down pages) or believe that a Random Ho...
     
  48. The homepage says I am missing Flash plug-in, where can I download it?
    Please click here to see our site specification document. ...
     
  49. Do you buy used books?
    At this time we do not buy used books.
     
  50. When is The Da Vinci Code coming out in paperback in the US?
    We list all new books in all available formats on our website. All new formats, like paperback and l...
     
  51. How to I get rights for dramatic performance, film/television, translation, and reprints?
    For dramatic performance, film/television, translation, and reprint rights, please call the Random H...
     
  52. How do I get permission to photocopy part of a book for use at my school or university?
    If you wish to photocopy material for academic use, please contact:Copyright Clearance Center222 Ros...
     
  53. I just bought this book and the binding is falling apart and pages are falling out, what should I do?
    If you did not place the order on our website, please return the book to the original place of purch...
     
  54. I am interested in finding a Reading Group Guide for a book. How do I know if you have a guide available?
    You can find a full list of all the Reading Group Guides we have available by clicking HERE....
     
  55. How do I find an out-of-print book?
    Our catalog only carries a listing of Random House books currently in print. Check our list of books...
     
  56. Are you Dell Magazines?
    Dell Magazines is owned by Penny Press. You can reach them by phone at (203) 866-6688....
     
  57. Are you the Doubleday Book Club?
    RandomHouse.com is not connected to the Doubleday Book Club. To contact them, call (717) 918-2665 fr...
     
  58. Whom do I contact if I have questions about subscriptions to the Louis L'Amour Collection?
    All questions or inquiries about the Louis L'Amour Collection should be sent to: louislamour@cust-se...
     
  59. How can I order books?
    Random House books are available wherever books are sold. You can also buy books directly from us vi...
     
  60. I am an educator, how can I order desk and/or examination copies of books?
    Desk CopiesRandom House, Inc. is pleased to provide complimentary desk copies of any adopted text. O...
     
  61. There is a typographic or printing problem with a Random House book I purchased.
    Please contact our customer service department at this address:  customerservice@randomhouse.com a...
     
  62. I write for a newspaper (online service, etc.), and I'd like to request a review copy of a book.
    To request review copies and author information, you may contact the following publishers:Ballantine...
     
  63. How can I get permission to use a part of a book (or book cover) for a project I'm working on?
    Permissions & CopyrightAll requests to reproduce material published by Random House, Inc. must b...
     
If you don't find the answer to your question here, please send us a comment/question.


Randomhouse.com FAQs Copyright © 2014 www.randomhouse.com
Powered by ActiveKB Knowledgebase Software