Most Frequently Asked Questions:
There were 20 questions found in this category:
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My credit card wasn’t accepted.
If you’ve received a cancellation email, please try purchasing the course using a different credit c...
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The audio in the course isn’t working.
Please email us at ...
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I’m having trouble viewing the demo.
To view our demo, you’ll need the latest version of Adobe’s Flash Player, which you can download fro...
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I can’t see the rollover translations in my online course.
A common source of this problem is browser incompatibility. Please be sure to view our system requir...
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I’m having trouble accessing the online course. I receive an error message that says “Server unavailable.”
Please email us at livinglanguage@randomhouse.com. We’ll try our best to resolve server issues as so...
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Cancellations?
Our policy does not allow cancellations. Please contact livinglanguage@randomhouse.com if you’re exp...
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Do you accept international orders?
Unfortunately, we are unable to accept consumer orders from outside the United States i.e., credit c...
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Where can I find Living Language® products for sale?
You can buy our courses anywhere books are sold. To browse our entire catalog, click here. ...
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Who are we?
Living Language is the foremost name in the field of foreign language self-study. Since 1946, millio...
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Refunds
The Living Language Online enrollment fee is non-refundable.
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How long will my subscription last?
Your subscription will last for a year.
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Are there any system requirements?
Our courses are designed to be user friendly, and are therefore compatible with PCs and Macs. To acc...
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Do I need to be online to access the course?
Yes, an internet connection is necessary to access our courses. However, once you are enrolled in o...
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How do I enroll?
You can enroll in our online courses by clicking here. Just follow the simple transaction process. ...
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Can I enroll in more than one language?
Yes, you can enroll in all the languages we offer.
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Cost?
Each level is priced at $54.95 and gives you access to ten lessons, including general dialogues, voc...
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What is the free demo?
The free demo is a mini-lesson designed to give you a preview of how our online courses function. It...
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Which module is right for me?
Each language course that we offer has four modules customized to reflect your reasons for learning ...
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Which level is right for me?
Each language and module have two levels of instruction. To find out which level is right for you, y...
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What are online courses?
Living Language online courses are offered via the internet. Our intensive college-level language co...
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