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Quiet

The Power of Introverts in a World That Can't Stop Talking

Author Susan Cain
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Best Seller
An ALA Notable Book of 2012
Named a "Best Book of 2012" by Kirkus Reviews and Library Journal
Selected for Common Reading at Case Western Reserve University and Rice University

At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking, reading to partying; who invent and create but prefer not to pitch their own ideas; who favor working on their own over brainstorming in teams. Although they are often labeled “quiet,” it is to introverts we owe many of the great contributions to society—from Van Gogh’s sunflowers to the invention of the personal computer.

Passionately argued, impressively researched, and filled with the indelible stories of real people, Quiet shows how dramatically we undervalue introverts, and how much we lose in doing so. Susan Cain charts the rise of “the extrovert ideal” over the twentieth century and explores its far-reaching effects—how it helps to determine everything from how parishioners worship to who excels at Harvard Business School. And she draws on cutting-edge research on the biology and psychology of temperament to reveal how introverts can modulate their personalities according to circumstance, how to empower an introverted child, and how companies can harness the natural talents of introverts. This extraordinary book has the power to permanently change how we see introverts and, equally important, how they see themselves.

What academics are saying:
"Susan Cain’s Quiet is superb. Based on meticulous research, it is a compelling reflection on how the Extrovert ideal shapes our lives and why this is deeply unsettling. Drawing on the latest research, and reflecting a deep personal passion for her topic, Cain has written an elegant and powerful plea for introversion. It will open up a new and different conversation on how the personal is political and how we need to empower the legions of people who are disposed to be quiet, reflective and sensitive. Quiet deserves to be widely read, heeded and passed along to our friends, family, colleagues and, perhaps most of all, to that loud, blunt and sometimes boorish extrovert down the hall."
—Brian R. Little, Ph.D., Distinguished Scholar, Department of Social and Developmental Psychology, Cambridge University

“The talk Susan Cain gave at our school was the best that I have heard in my fifteen years as Dean of two leading business schools.  She also drew a record number of attendees. I have used Quiet in all the classes I teach, and one year, in my graduation remarks as well. It is also frequently referenced by nearly all the members of our administrative team.”
—Mark Zupan, Dean of Simon Graduate School of Business at the University of Rochester

“Susan Cain's Quiet is wonderfully informative about the culture of the extravert ideal and the psychology of a sensitive temperament, and she is helpfully perceptive about how introverts can make the most of their personality preferences in all aspects of life.  Society needs introverts, so everyone can benefit from the insights in this important book.”
—Jonathan M. Cheek, Professor of Psychology, Wellesley College; co-editor, Shyness: Perspectives on Research and Treatment

“This book goes beyond such superficial impressions to a more penetrating analysis (as befits the book’s general orientation). As the author herself concedes, some of the behaviors she describes may be connected to personality characteristics other than extroversion, but given the book’s larger goals, that is acceptable. As a researcher who has published empirical papers on extraversion, self-monitoring, agreeableness, and Person-Thing Orientation, I can see differences among them, but all of them deal with a larger issue of social accommodation. My impression is that Susan Cain may be more interested in the dynamics of social accommodation than with the single predictor of introversion, per se. I think you (and Susan Cain) have a winner here.”
—William Graziano, Professor, Department of Psychological Sciences, Purdue University

“Finally someone has exposed the feet of clay of the extraversion industry. It is a wonder it took so long. Those who value a quiet, reflective life will feel a burden lifting from their shoulders as they read Susan Cain’s eloquent and well documented paean to introversion—and will no longer feel guilty or inferior for having made the better choice!”
—Mihaly Csikszentmihalyi, Distinguished Professor of Psychology and Management, Claremont Graduate University; author of Flow

Quiet is a book of liberation from old ideas about the value of introverts. The book tells tales of psychological discovery that are just as fascinating as the stories of introverts whose ideas and actions have changed history. Cain’s intelligence, respect for research, and vibrant prose put Quiet in an elite class with the best books from Malcolm Gladwell, Daniel Pink, and other masters of psychological non-fiction.
—Teresa Amabile, Harvard Business School professor; coauthor, The Progress Principle

“Gentle is powerful. . . . Solitude is socially productive. . . . These important counter-intuitive ideas are among the many reasons to take Quiet to a quiet corner and absorb its brilliant, thought-provoking message.”
—Rosabeth Moss Kanter, Harvard Business School professor; author of Confidence and SuperCorp

“What Susan Cain understands—and readers of this fascinating volume will soon appreciate—is something that psychology and our fast moving—and talking—society has been all too slow to realize: Not only is there really nothing wrong with being quiet, reflective, shy and introverted, but there are distinct advantages to being this way. Perhaps like those more quiet individuals whom this book heralds, many of us would benefit if we lived according to the old adage about crossing the street: stop, look and listen.”
—Jay Belsky, Robert M. and Natalie Reid Dorn Professor, Human and Community Development, University of California, Davis

“Once in a blue moon, a book comes along that gives us startling new insights. Quiet is that book: it will change the way you see yourself, other people, and the world. It’s part page-turner, part cutting-edge science. The implications for business are especially valuable: Quiet offers tips on how introverts can lead effectively, give winning speeches, avoid burnout, and choose the right roles. This charming, gracefully written, thoroughly researched book is simply masterful.”
—Adam M. Grant, Ph.D., Associate Professor of Management, The Wharton School

“Memo to all you glad-handing, back-slapping, brainstorming masters of the universe out there: Stop networking and talking for a minute and read this book. In Quiet, Susan Cain does an eloquent and powerful job of extolling the virtues of the listeners and the thinkers--the reflective introverts of the world who appreciate that hard problems demand careful thought and who understand that it's a good idea to know what you want to say before you open your mouth. Read this book and you'll find yourself seeking out the opinions of those who sit quietly in corners waiting to be asked what they think.”
--Barry Schwartz, Professor of Psychology, Swarthmore College; author of Practical Wisdom and The Paradox of Choice

To view Susan Cain's TED talk on introversion (March 3, 2012, Long Beach, CA) go to:
http://www.ted.com/talks/susan_cain_the_power_of_introverts.html
© Aaron Fedor
Susan Cain started the Quiet Movement, which revolutionized how the world sees introverts—and how introverts see themselves. She is also the author of Bittersweet: How Longing and Sorrow Make Us Whole. Her writing has appeared in The New York Times, The Atlantic, The Wall Street Journal, and elsewhere, and her TED Talk has been viewed more than 40 million times. She was named one of the world’s top 50 Leadership and Management Experts by Inc., and one of LinkedIn’s top ten influencers. View titles by Susan Cain
Author’s Note |
INTRODUCTION: The North and South of Temperament |
PART ONE: THE EXTROVERT IDEAL
1. THE RISE OF THE “MIGHTY LIKEABLE FELLOW”: How
Extroversion Became the Cultural Ideal |
2. THE MYTH OF CHARISMATIC LEADERSHIP: The
Culture of Personality, a Hundred Years Later |
3. WHEN COLLABORATION KILLS CREATIVITY:
The Rise of the New Groupthink and the Power of
Working Alone |
PART TWO: YOUR BIOLOGY, YOUR SELF?
4. IS TEMPERAMENT DESTINY?: Nature, Nurture, and the
Orchid Hypothesis |
5. BEYOND TEMPERAMENT: The Role of Free Will (and the
Secret of Public Speaking for Introverts) |
6. “FRANKLIN WAS A POLITICIAN,
BUT ELEANOR SPOKE OUT OF CONSCIENCE”:
Why Cool Is Overrated |
7. WHY DID WALL STREET CRASH AND WARREN
BUFFETT PROSPER?: How Introverts and Extroverts Think
(and Process Dopamine) Differently |
PART THREE: DO ALL CULTURES HAVE
AN EXTROVERT IDEAL?
8. SOFT POWER: Asian-Americans and the Extrovert
Ideal |
PART FOUR: HOW TO LOVE, HOW TO WORK
9. WHEN SHOULD YOU ACT MORE EXTROVERTED
THAN YOU REALLY ARE? |
10. THE COMMUNICATION GAP: How to Talk to
Members of the Opposite Type |
11. ON COBBLERS AND GENERALS: How to Cultivate
Quiet Kids in a World That Can’t Hear Them |
CONCLUSION: Wonderland |
A Note on the Dedication |
A Note on the Words Introvert and Extrovert |
Acknowledgments |
Notes |
Index |
Today we make room for a remarkably narrow range of personality styles. We’re told that to be great is to be bold, to be happy is to be sociable. We see ourselves as a nation of extroverts—which means that we’ve lost sight of who we really are. Depending on which study you consult, one third to one half of Americans are introverts—in other words, one out of every two or three people you know. (Given that the United States is among the most extroverted of nations, the number must be at least as high in other parts of the world.) If you’re not an introvert yourself, you are surely raising, managing, married to, or coupled with one.

If these statistics surprise you, that’s probably because so many people pretend to be extroverts. Closet introverts pass undetected on playgrounds, in high school locker rooms, and in the corridors of corporate America. Some fool even themselves, until some life event—a layoff, an empty nest, an inheritance that frees them to spend time as they like—jolts them into taking stock of their true natures. You have only to raise the subject of this book with your friends and acquaintances to find that the most unlikely people consider themselves introverts.

It makes sense that so many introverts hide even from themselves. We live with a value system that I call the Extrovert Ideal—the omnipresent belief that the ideal self is gregarious, alpha, and comfortable in the spotlight. The archetypal extrovert prefers action to contemplation, risk-taking to heed-taking, certainty to doubt. He favors quick decisions, even at the risk of being wrong. She works well in teams and socializes in groups. We like to think that we value individuality, but all too often we admire one type of individual—the kind who’s comfortable “putting himself out there.” Sure, we allow technologically gifted loners who launch companies in garages to have any personality they please, but they are the exceptions, not the rule, and our tolerance extends mainly to those who get fabulously wealthy or hold the promise of doing so.

Introversion—along with its cousins sensitivity, seriousness, and shyness—is now a second-class personality trait, somewhere between a disappointment and a pathology. Introverts living under the Extrovert Ideal are like women in a man’s world, discounted because of a trait that goes to the core of who they are. Extroversion is an enormously appealing personality style, but we’ve turned it into an oppressive standard to which most of us feel we must conform.

The Extrovert Ideal has been documented in many studies, though this research has never been grouped under a single name. Talkative people, for example, are rated as smarter, better-looking, more interesting, and more desirable as friends. Velocity of speech counts as well as volume: we rank fast talkers as more competent and likable than slow ones. The same dynamics apply in groups, where research shows that the voluble are considered smarter than the reticent—even though there’s zero correlation between the gift of gab and good ideas. Even the word introvert is stigmatized—one informal study, by psychologist Laurie Helgoe, found that introverts described their own physical appearance in vivid language ( “green-blue eyes,” “exotic,” “high cheekbones”), but when asked to describe generic introverts they drew a bland and distasteful picture (“ungainly,” “neutral colors,” “skin problems”).

But we make a grave mistake to embrace the Extrovert Ideal so unthinkingly. Some of our greatest ideas, art, and inventions—from the theory of evolution to van Gogh’s sunflowers to the personal computer—came from quiet and cerebral people who knew how to tune in to their inner worlds and the treasures to be found there.
Educator Guide for Quiet

Classroom-based guides appropriate for schools and colleges provide pre-reading and classroom activities, discussion questions connected to the curriculum, further reading, and resources.

(Please note: the guide displayed here is the most recently uploaded version; while unlikely, any page citation discrepancies between the guide and book is likely due to pagination differences between a book’s different formats.)

Discussion Guide for Quiet

Provides questions, discussion topics, suggested reading lists, introductions and/or author Q&As, which are intended to enhance reading groups’ experiences.

(Please note: the guide displayed here is the most recently uploaded version; while unlikely, any page citation discrepancies between the guide and book is likely due to pagination differences between a book’s different formats.)

  • WINNER | 2012
    Goodreads.com Readers Choice Award for Best Debut Author and Best Nonfiction Book of the Year
  • FINALIST | 2013
    Carnegie Medal
  • FINALIST | 2012
    Books for a Better Life Book Award
“An important book that should embolden anyone who’s ever been told, ‘Speak up!’”People
 
“Cain offers a wealth of useful advice for teachers and parents of introverts. . . . Quiet should interest anyone who cares about how people think, work, and get along, or wonders why the guy in the next cubicle acts that way. It should be required reading for introverts (or their parents) who could use a boost to their self-esteem.”Fortune

“A rich, intelligent book . . . enlightening.”—The Wall Street Journal

“Charm and charisma may be one beau ideal, but backed by first-rate research and her usual savvy, Cain makes a convincing case for the benefits of reserve.”—Harper’s Bazaar

“A smart, lively book about the value of silence and solitude that makes you want to shout from the rooftops. Quiet is an engaging and insightful look into the hearts and minds of those who change the world instead of tweeting about it.”—Daniel Gilbert, professor of psychology, Harvard University, author of Stumbling on Happiness

“As an introvert often called upon to behave like an extrovert, I found the information in this book revealing and helpful. Drawing on neuroscientific research and many case reports, Susan Cain explains the advantages and potentials of introversion and of being quiet in a noisy world.”—Andrew Weil, author of Healthy Aging and Spontaneous Happiness
 
“Those who value a quiet, reflective life will feel a burden lifting from their shoulders as they read Susan Cain’s eloquent and well documented paean to introversion—and will no longer feel guilty or inferior for having made the better choice!”—Mihaly Csikszentmihalyi, author of Flow and Distinguished Professor of Psychology and Management, Claremont Graduate University

“Susan Cain has done a superb job of sifting through decades of complex research on introversion, extroversion, and sensitivity—this book will be a boon for the many highly sensitive people who are also introverts.”—Elaine Aron, author of The Highly Sensitive Person

Quiet legitimizes and even celebrates the ‘niche’ that represents half the people in the world.”—Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions

“Susan Cain is the definer of a new and valuable paradigm. In this moving and original argument, she makes the case that we are losing immense reserves of talent and vision because of our culture’s overvaluation of extroversion. A startling, important, and readable page-turner that will make quiet people see themselves in a whole new light.”—Naomi Wolf, author of The Beauty Myth

Quiet elevates the conversation about introverts in our outwardly-oriented society to new heights. I think that many introverts will discover that, even though they didn’t know it, they have been waiting for this book all their lives.”—Adam S. McHugh, author of Introverts in the Church

“Gentle is powerful . . . Solitude is socially productive . . . These important counter-intuitive ideas are among the many reasons to take Quiet to a quiet corner and absorb its brilliant, thought-provoking message.”—Rosabeth Moss Kanter, Harvard Business School professor, author of Think Outside the Building
 
“Memo to all you glad-handing, back-slapping, brainstorming masters of the universe out there: Stop networking and talking for a minute and read this book. In Quiet, Susan Cain does an eloquent and powerful job of extolling the virtues of the listeners and the thinkers—the reflective introverts of the world who appreciate that hard problems demand careful thought and who understand that it’s a good idea to know what you want to say before you open your mouth.”—Barry Schwartz, author of The Paradox of Choice
 
“An intriguing and potentially life-altering examination of the human psyche that is sure to benefit both introverts and extroverts alike.”—Kirkus Reviews (starred review)

“Cain gives excellent portraits of a number of introverts and shatters misconceptions. Cain consistently holds the reader’s interest by presenting individual profiles, looking at places dominated by extroverts (Harvard Business School) and introverts (a West Coast retreat center), and reporting on the latest studies. Her diligence, research, and passion for this important topic has richly paid off.”—Publishers Weekly

“This book is a pleasure to read and will make introverts and extroverts alike think twice about the best ways to be themselves and interact with differing personality types.”—Library Journal

“An intelligent and often surprising look at what makes us who we are.”—Booklist

About

An ALA Notable Book of 2012
Named a "Best Book of 2012" by Kirkus Reviews and Library Journal
Selected for Common Reading at Case Western Reserve University and Rice University

At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking, reading to partying; who invent and create but prefer not to pitch their own ideas; who favor working on their own over brainstorming in teams. Although they are often labeled “quiet,” it is to introverts we owe many of the great contributions to society—from Van Gogh’s sunflowers to the invention of the personal computer.

Passionately argued, impressively researched, and filled with the indelible stories of real people, Quiet shows how dramatically we undervalue introverts, and how much we lose in doing so. Susan Cain charts the rise of “the extrovert ideal” over the twentieth century and explores its far-reaching effects—how it helps to determine everything from how parishioners worship to who excels at Harvard Business School. And she draws on cutting-edge research on the biology and psychology of temperament to reveal how introverts can modulate their personalities according to circumstance, how to empower an introverted child, and how companies can harness the natural talents of introverts. This extraordinary book has the power to permanently change how we see introverts and, equally important, how they see themselves.

What academics are saying:
"Susan Cain’s Quiet is superb. Based on meticulous research, it is a compelling reflection on how the Extrovert ideal shapes our lives and why this is deeply unsettling. Drawing on the latest research, and reflecting a deep personal passion for her topic, Cain has written an elegant and powerful plea for introversion. It will open up a new and different conversation on how the personal is political and how we need to empower the legions of people who are disposed to be quiet, reflective and sensitive. Quiet deserves to be widely read, heeded and passed along to our friends, family, colleagues and, perhaps most of all, to that loud, blunt and sometimes boorish extrovert down the hall."
—Brian R. Little, Ph.D., Distinguished Scholar, Department of Social and Developmental Psychology, Cambridge University

“The talk Susan Cain gave at our school was the best that I have heard in my fifteen years as Dean of two leading business schools.  She also drew a record number of attendees. I have used Quiet in all the classes I teach, and one year, in my graduation remarks as well. It is also frequently referenced by nearly all the members of our administrative team.”
—Mark Zupan, Dean of Simon Graduate School of Business at the University of Rochester

“Susan Cain's Quiet is wonderfully informative about the culture of the extravert ideal and the psychology of a sensitive temperament, and she is helpfully perceptive about how introverts can make the most of their personality preferences in all aspects of life.  Society needs introverts, so everyone can benefit from the insights in this important book.”
—Jonathan M. Cheek, Professor of Psychology, Wellesley College; co-editor, Shyness: Perspectives on Research and Treatment

“This book goes beyond such superficial impressions to a more penetrating analysis (as befits the book’s general orientation). As the author herself concedes, some of the behaviors she describes may be connected to personality characteristics other than extroversion, but given the book’s larger goals, that is acceptable. As a researcher who has published empirical papers on extraversion, self-monitoring, agreeableness, and Person-Thing Orientation, I can see differences among them, but all of them deal with a larger issue of social accommodation. My impression is that Susan Cain may be more interested in the dynamics of social accommodation than with the single predictor of introversion, per se. I think you (and Susan Cain) have a winner here.”
—William Graziano, Professor, Department of Psychological Sciences, Purdue University

“Finally someone has exposed the feet of clay of the extraversion industry. It is a wonder it took so long. Those who value a quiet, reflective life will feel a burden lifting from their shoulders as they read Susan Cain’s eloquent and well documented paean to introversion—and will no longer feel guilty or inferior for having made the better choice!”
—Mihaly Csikszentmihalyi, Distinguished Professor of Psychology and Management, Claremont Graduate University; author of Flow

Quiet is a book of liberation from old ideas about the value of introverts. The book tells tales of psychological discovery that are just as fascinating as the stories of introverts whose ideas and actions have changed history. Cain’s intelligence, respect for research, and vibrant prose put Quiet in an elite class with the best books from Malcolm Gladwell, Daniel Pink, and other masters of psychological non-fiction.
—Teresa Amabile, Harvard Business School professor; coauthor, The Progress Principle

“Gentle is powerful. . . . Solitude is socially productive. . . . These important counter-intuitive ideas are among the many reasons to take Quiet to a quiet corner and absorb its brilliant, thought-provoking message.”
—Rosabeth Moss Kanter, Harvard Business School professor; author of Confidence and SuperCorp

“What Susan Cain understands—and readers of this fascinating volume will soon appreciate—is something that psychology and our fast moving—and talking—society has been all too slow to realize: Not only is there really nothing wrong with being quiet, reflective, shy and introverted, but there are distinct advantages to being this way. Perhaps like those more quiet individuals whom this book heralds, many of us would benefit if we lived according to the old adage about crossing the street: stop, look and listen.”
—Jay Belsky, Robert M. and Natalie Reid Dorn Professor, Human and Community Development, University of California, Davis

“Once in a blue moon, a book comes along that gives us startling new insights. Quiet is that book: it will change the way you see yourself, other people, and the world. It’s part page-turner, part cutting-edge science. The implications for business are especially valuable: Quiet offers tips on how introverts can lead effectively, give winning speeches, avoid burnout, and choose the right roles. This charming, gracefully written, thoroughly researched book is simply masterful.”
—Adam M. Grant, Ph.D., Associate Professor of Management, The Wharton School

“Memo to all you glad-handing, back-slapping, brainstorming masters of the universe out there: Stop networking and talking for a minute and read this book. In Quiet, Susan Cain does an eloquent and powerful job of extolling the virtues of the listeners and the thinkers--the reflective introverts of the world who appreciate that hard problems demand careful thought and who understand that it's a good idea to know what you want to say before you open your mouth. Read this book and you'll find yourself seeking out the opinions of those who sit quietly in corners waiting to be asked what they think.”
--Barry Schwartz, Professor of Psychology, Swarthmore College; author of Practical Wisdom and The Paradox of Choice

To view Susan Cain's TED talk on introversion (March 3, 2012, Long Beach, CA) go to:
http://www.ted.com/talks/susan_cain_the_power_of_introverts.html

Author

© Aaron Fedor
Susan Cain started the Quiet Movement, which revolutionized how the world sees introverts—and how introverts see themselves. She is also the author of Bittersweet: How Longing and Sorrow Make Us Whole. Her writing has appeared in The New York Times, The Atlantic, The Wall Street Journal, and elsewhere, and her TED Talk has been viewed more than 40 million times. She was named one of the world’s top 50 Leadership and Management Experts by Inc., and one of LinkedIn’s top ten influencers. View titles by Susan Cain

Table of Contents

Author’s Note |
INTRODUCTION: The North and South of Temperament |
PART ONE: THE EXTROVERT IDEAL
1. THE RISE OF THE “MIGHTY LIKEABLE FELLOW”: How
Extroversion Became the Cultural Ideal |
2. THE MYTH OF CHARISMATIC LEADERSHIP: The
Culture of Personality, a Hundred Years Later |
3. WHEN COLLABORATION KILLS CREATIVITY:
The Rise of the New Groupthink and the Power of
Working Alone |
PART TWO: YOUR BIOLOGY, YOUR SELF?
4. IS TEMPERAMENT DESTINY?: Nature, Nurture, and the
Orchid Hypothesis |
5. BEYOND TEMPERAMENT: The Role of Free Will (and the
Secret of Public Speaking for Introverts) |
6. “FRANKLIN WAS A POLITICIAN,
BUT ELEANOR SPOKE OUT OF CONSCIENCE”:
Why Cool Is Overrated |
7. WHY DID WALL STREET CRASH AND WARREN
BUFFETT PROSPER?: How Introverts and Extroverts Think
(and Process Dopamine) Differently |
PART THREE: DO ALL CULTURES HAVE
AN EXTROVERT IDEAL?
8. SOFT POWER: Asian-Americans and the Extrovert
Ideal |
PART FOUR: HOW TO LOVE, HOW TO WORK
9. WHEN SHOULD YOU ACT MORE EXTROVERTED
THAN YOU REALLY ARE? |
10. THE COMMUNICATION GAP: How to Talk to
Members of the Opposite Type |
11. ON COBBLERS AND GENERALS: How to Cultivate
Quiet Kids in a World That Can’t Hear Them |
CONCLUSION: Wonderland |
A Note on the Dedication |
A Note on the Words Introvert and Extrovert |
Acknowledgments |
Notes |
Index |

Excerpt

Today we make room for a remarkably narrow range of personality styles. We’re told that to be great is to be bold, to be happy is to be sociable. We see ourselves as a nation of extroverts—which means that we’ve lost sight of who we really are. Depending on which study you consult, one third to one half of Americans are introverts—in other words, one out of every two or three people you know. (Given that the United States is among the most extroverted of nations, the number must be at least as high in other parts of the world.) If you’re not an introvert yourself, you are surely raising, managing, married to, or coupled with one.

If these statistics surprise you, that’s probably because so many people pretend to be extroverts. Closet introverts pass undetected on playgrounds, in high school locker rooms, and in the corridors of corporate America. Some fool even themselves, until some life event—a layoff, an empty nest, an inheritance that frees them to spend time as they like—jolts them into taking stock of their true natures. You have only to raise the subject of this book with your friends and acquaintances to find that the most unlikely people consider themselves introverts.

It makes sense that so many introverts hide even from themselves. We live with a value system that I call the Extrovert Ideal—the omnipresent belief that the ideal self is gregarious, alpha, and comfortable in the spotlight. The archetypal extrovert prefers action to contemplation, risk-taking to heed-taking, certainty to doubt. He favors quick decisions, even at the risk of being wrong. She works well in teams and socializes in groups. We like to think that we value individuality, but all too often we admire one type of individual—the kind who’s comfortable “putting himself out there.” Sure, we allow technologically gifted loners who launch companies in garages to have any personality they please, but they are the exceptions, not the rule, and our tolerance extends mainly to those who get fabulously wealthy or hold the promise of doing so.

Introversion—along with its cousins sensitivity, seriousness, and shyness—is now a second-class personality trait, somewhere between a disappointment and a pathology. Introverts living under the Extrovert Ideal are like women in a man’s world, discounted because of a trait that goes to the core of who they are. Extroversion is an enormously appealing personality style, but we’ve turned it into an oppressive standard to which most of us feel we must conform.

The Extrovert Ideal has been documented in many studies, though this research has never been grouped under a single name. Talkative people, for example, are rated as smarter, better-looking, more interesting, and more desirable as friends. Velocity of speech counts as well as volume: we rank fast talkers as more competent and likable than slow ones. The same dynamics apply in groups, where research shows that the voluble are considered smarter than the reticent—even though there’s zero correlation between the gift of gab and good ideas. Even the word introvert is stigmatized—one informal study, by psychologist Laurie Helgoe, found that introverts described their own physical appearance in vivid language ( “green-blue eyes,” “exotic,” “high cheekbones”), but when asked to describe generic introverts they drew a bland and distasteful picture (“ungainly,” “neutral colors,” “skin problems”).

But we make a grave mistake to embrace the Extrovert Ideal so unthinkingly. Some of our greatest ideas, art, and inventions—from the theory of evolution to van Gogh’s sunflowers to the personal computer—came from quiet and cerebral people who knew how to tune in to their inner worlds and the treasures to be found there.

Guides

Educator Guide for Quiet

Classroom-based guides appropriate for schools and colleges provide pre-reading and classroom activities, discussion questions connected to the curriculum, further reading, and resources.

(Please note: the guide displayed here is the most recently uploaded version; while unlikely, any page citation discrepancies between the guide and book is likely due to pagination differences between a book’s different formats.)

Discussion Guide for Quiet

Provides questions, discussion topics, suggested reading lists, introductions and/or author Q&As, which are intended to enhance reading groups’ experiences.

(Please note: the guide displayed here is the most recently uploaded version; while unlikely, any page citation discrepancies between the guide and book is likely due to pagination differences between a book’s different formats.)

Awards

  • WINNER | 2012
    Goodreads.com Readers Choice Award for Best Debut Author and Best Nonfiction Book of the Year
  • FINALIST | 2013
    Carnegie Medal
  • FINALIST | 2012
    Books for a Better Life Book Award

Praise

“An important book that should embolden anyone who’s ever been told, ‘Speak up!’”People
 
“Cain offers a wealth of useful advice for teachers and parents of introverts. . . . Quiet should interest anyone who cares about how people think, work, and get along, or wonders why the guy in the next cubicle acts that way. It should be required reading for introverts (or their parents) who could use a boost to their self-esteem.”Fortune

“A rich, intelligent book . . . enlightening.”—The Wall Street Journal

“Charm and charisma may be one beau ideal, but backed by first-rate research and her usual savvy, Cain makes a convincing case for the benefits of reserve.”—Harper’s Bazaar

“A smart, lively book about the value of silence and solitude that makes you want to shout from the rooftops. Quiet is an engaging and insightful look into the hearts and minds of those who change the world instead of tweeting about it.”—Daniel Gilbert, professor of psychology, Harvard University, author of Stumbling on Happiness

“As an introvert often called upon to behave like an extrovert, I found the information in this book revealing and helpful. Drawing on neuroscientific research and many case reports, Susan Cain explains the advantages and potentials of introversion and of being quiet in a noisy world.”—Andrew Weil, author of Healthy Aging and Spontaneous Happiness
 
“Those who value a quiet, reflective life will feel a burden lifting from their shoulders as they read Susan Cain’s eloquent and well documented paean to introversion—and will no longer feel guilty or inferior for having made the better choice!”—Mihaly Csikszentmihalyi, author of Flow and Distinguished Professor of Psychology and Management, Claremont Graduate University

“Susan Cain has done a superb job of sifting through decades of complex research on introversion, extroversion, and sensitivity—this book will be a boon for the many highly sensitive people who are also introverts.”—Elaine Aron, author of The Highly Sensitive Person

Quiet legitimizes and even celebrates the ‘niche’ that represents half the people in the world.”—Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions

“Susan Cain is the definer of a new and valuable paradigm. In this moving and original argument, she makes the case that we are losing immense reserves of talent and vision because of our culture’s overvaluation of extroversion. A startling, important, and readable page-turner that will make quiet people see themselves in a whole new light.”—Naomi Wolf, author of The Beauty Myth

Quiet elevates the conversation about introverts in our outwardly-oriented society to new heights. I think that many introverts will discover that, even though they didn’t know it, they have been waiting for this book all their lives.”—Adam S. McHugh, author of Introverts in the Church

“Gentle is powerful . . . Solitude is socially productive . . . These important counter-intuitive ideas are among the many reasons to take Quiet to a quiet corner and absorb its brilliant, thought-provoking message.”—Rosabeth Moss Kanter, Harvard Business School professor, author of Think Outside the Building
 
“Memo to all you glad-handing, back-slapping, brainstorming masters of the universe out there: Stop networking and talking for a minute and read this book. In Quiet, Susan Cain does an eloquent and powerful job of extolling the virtues of the listeners and the thinkers—the reflective introverts of the world who appreciate that hard problems demand careful thought and who understand that it’s a good idea to know what you want to say before you open your mouth.”—Barry Schwartz, author of The Paradox of Choice
 
“An intriguing and potentially life-altering examination of the human psyche that is sure to benefit both introverts and extroverts alike.”—Kirkus Reviews (starred review)

“Cain gives excellent portraits of a number of introverts and shatters misconceptions. Cain consistently holds the reader’s interest by presenting individual profiles, looking at places dominated by extroverts (Harvard Business School) and introverts (a West Coast retreat center), and reporting on the latest studies. Her diligence, research, and passion for this important topic has richly paid off.”—Publishers Weekly

“This book is a pleasure to read and will make introverts and extroverts alike think twice about the best ways to be themselves and interact with differing personality types.”—Library Journal

“An intelligent and often surprising look at what makes us who we are.”—Booklist

PRH Education High School Collections

All reading communities should contain protected time for the sake of reading. Independent reading practices emphasize the process of making meaning through reading, not an end product. The school culture (teachers, administration, etc.) should affirm this daily practice time as inherently important instructional time for all readers. (NCTE, 2019)   The Penguin Random House High

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PRH Education Translanguaging Collections

Translanguaging is a communicative practice of bilinguals and multilinguals, that is, it is a practice whereby bilinguals and multilinguals use their entire linguistic repertoire to communicate and make meaning (García, 2009; García, Ibarra Johnson, & Seltzer, 2017)   It is through that lens that we have partnered with teacher educators and bilingual education experts, Drs.

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PRH Education Classroom Libraries

“Books are a students’ passport to entering and actively participating in a global society with the empathy, compassion, and knowledge it takes to become the problem solvers the world needs.” –Laura Robb   Research shows that reading and literacy directly impacts students’ academic success and personal growth. To help promote the importance of daily independent

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