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Sort: Author   Bestselling  Format   Date   Price   Title  
The Customer Rules
The Customer Rules
Written by Lee Cockerell
Format: Hardcover
ISBN: 9780770435608
Our Price: $19.99
 Quantity: 1 
Buy From a Local Store

The Customer Rules
The 39 Essential Rules for Delivering Sensational Service
Written by Lee Cockerell


Format: Hardcover, 208 pages
On Sale: March 5, 2013
Price: $19.99

The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keeping customers.

In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year...

Read more >
Also available as an unabridged audiobook download and an eBook.
The Customer Rules
The Customer Rules
Written by Lee Cockerell
Format: eBook
ISBN: 9780770435615
Our Price: $11.99
amazon.com
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more>>
The Customer Rules
The 39 Essential Rules for Delivering Sensational Service
Written by Lee Cockerell


Format: eBook, 208 pages
On Sale: March 5, 2013
Price: $11.99

The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keeping customers.

In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year...

Read more >
Also available as an unabridged audiobook download and a hardcover.
The Customer Rules
The Customer Rules
Written by Lee Cockerell, Read by Lee Cockerell
Format: Unabridged Audiobook Download
ISBN: 9780385360395
Our Price: $15.00

For more information about downloading this audiobook
visit our Audiobook Download FAQ page.

The Customer Rules
The 39 Essential Rules for Delivering Sensational Service
Written by Lee Cockerell
Read by Lee Cockerell


Format: Unabridged Audiobook Download
On Sale: March 5, 2013
Price: $15.00

The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keeping customers.

In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year...

Read more >
Also available as an eBook and a hardcover.
Global Tilt
Global Tilt
Written by Ram Charan
Format: Hardcover
ISBN: 9780307889126
Our Price: $28.00
 Quantity: 1 
Buy From a Local Store

Global Tilt
Leading Your Business Through the Great Economic Power Shift
Written by Ram Charan


Format: Hardcover, 336 pages
On Sale: February 26, 2013
Price: $28.00

The world’s economic center of gravity has shifted.  Permanently.  Do you know what it now takes to succeed? 
 
The global tilt is nothing less than an irreversible shift of economic power—jobs, wealth, and market opportunities—from a small part of the world to its entirety. It is improving the lives of millions of... Read more >
Global Tilt
Global Tilt
Written by Ram Charan
Format: eBook
ISBN: 9780307889140
Our Price: $15.99
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more>>
Global Tilt
Leading Your Business Through the Great Economic Power Shift
Written by Ram Charan


Format: eBook, 336 pages
On Sale: February 26, 2013
Price: $15.99

The world’s economic center of gravity has shifted.  Permanently.  Do you know what it now takes to succeed? 
 
The global tilt is nothing less than an irreversible shift of economic power—jobs, wealth, and market opportunities—from a small part of the world to its entirety. It is improving the lives of millions of... Read more >
Global Tilt
Global Tilt
Written by Ram Charan, Read by Arthur Morey
Format: Unabridged Compact Disc
ISBN: 9780449012550
Our Price: $35.00
 Quantity: 1 
Buy From a Local Store

Global Tilt
Leading Your Business Through the Great Economic Power Shift
Written by Ram Charan
Read by Arthur Morey


Format: Unabridged Compact Disc
On Sale: February 26, 2013
Price: $35.00

The world’s economic center of gravity has shifted.  Permanently.  Do you know what it now takes to succeed? 
 
The global tilt is nothing less than an irreversible shift of economic power—jobs, wealth, and market opportunities—from a small part of the world to its entirety. It is improving the lives of millions of... Read more >
Also available as an unabridged audiobook download, eBook and a hardcover.
Global Tilt
Global Tilt
Written by Ram Charan, Read by Arthur Morey
Format: Unabridged Audiobook Download
ISBN: 9780449012567
Our Price: $17.50

For more information about downloading this audiobook
visit our Audiobook Download FAQ page.

Global Tilt
Leading Your Business Through the Great Economic Power Shift
Written by Ram Charan
Read by Arthur Morey


Format: Unabridged Audiobook Download
On Sale: February 26, 2013
Price: $17.50

The world’s economic center of gravity has shifted.  Permanently.  Do you know what it now takes to succeed? 
 
The global tilt is nothing less than an irreversible shift of economic power—jobs, wealth, and market opportunities—from a small part of the world to its entirety. It is improving the lives of millions of... Read more >
Also available as an unabridged audio CD, eBook and a hardcover.
The Spirit of Kaizen
The Spirit of Kaizen
Written by Bob Maurer, Read by Bob Maurer
Format: Unabridged Audiobook Download
ISBN: 9780449806883
Our Price: $20.00

For more information about downloading this audiobook
visit our Audiobook Download FAQ page.

The Spirit of Kaizen
Creating Lasting Excellence One Small Step at a Time
Written by Bob Maurer
Read by Bob Maurer


Format: Unabridged Audiobook Download
On Sale: November 6, 2012
Price: $20.00

The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen
UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen—small, continual improvements—to common management challenges, managers can drive major improvements... Read more >
Inteligencia Emocional 2.0
Inteligencia Emocional 2.0
Written by Travis Bradberry and Jean Greaves
Format: Trade Paperback
ISBN: 9788415431060
Our Price: $18.95
 Quantity: 1 
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Inteligencia Emocional 2.0
Estrategias Para Conocer y Aumentar su Coeficiente
Written by Travis Bradberry and Jean Greaves


Format: Trade Paperback, 192 pages
On Sale: October 30, 2012
Price: $18.95

La inteligencia emocional es el factor más importante para el éxito profesional y la excelencia personal.

La inteligencia emocional es una habilidad extraordinariamente importante para el éxito personal y profesional. Este libro es excelente, y su método, puntero. Lo recomiendo encarecidamente. Ken Blanchard, coautor de El directivo al minuto.
Este libro proporciona abundantes pautas y recomendaciones... Read more >
Teaching The Elephant To Dance
Teaching The Elephant To Dance
Written by James A. Belasco, Ph.D.
Format: eBook
ISBN: 9780307818744
Our Price: $9.99
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Teaching The Elephant To Dance

Written by James A. Belasco, Ph.D.


Format: eBook, 288 pages
On Sale: October 10, 2012
Price: $9.99

"But, we've always done it that way."

This is a warning sign, a symptom of impending disaster for any organization.
Shackled, like powerful elephants, to the past, organizations rob themselves of the ingenuity required to meet new competitive challenges and escape the "re" dimension trap of "re-engineering, re-organization and re-structuring that concentrate... Read more >
Sexy Little Numbers
Sexy Little Numbers
Written by Dimitri Maex and Paul B. Brown
Format: Hardcover
ISBN: 9780307888341
Our Price: $27.50
 Quantity: 1 
Buy From a Local Store

Sexy Little Numbers
How to Grow Your Business Using the Data You Already Have
Written by Dimitri Maex and Paul B. Brown


Format: Hardcover, 272 pages
On Sale: September 4, 2012
Price: $27.50

Imagine if you could identify your business’s most profitable customers, craft a better marketing strategy to communicate with them, and inspire them to buy more?

Well now you can. And the best part is that you can do it using the data you already have.

Today, everything we do creates data, and...

Read more >
Also available as an unabridged audiobook download and an eBook.
Sexy Little Numbers
Sexy Little Numbers
Written by Dimitri Maex and Paul B. Brown
Format: eBook
ISBN: 9780307888365
Our Price: $14.99
amazon.com
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borders.com
Google eBookStore
kobobooks.com
more>>
Sexy Little Numbers
How to Grow Your Business Using the Data You Already Have
Written by Dimitri Maex and Paul B. Brown


Format: eBook, 304 pages
On Sale: September 4, 2012
Price: $14.99

Imagine if you could identify your business’s most profitable customers, craft a better marketing strategy to communicate with them, and inspire them to buy more?

Well now you can. And the best part is that you can do it using the data you already have.

Today, everything we do creates data, and...

Read more >
Also available as an unabridged audiobook download and a hardcover.
Sexy Little Numbers
Sexy Little Numbers
Written by Dimitri Maex and Paul B. Brown, Read by Steve Kramer
Format: Unabridged Audiobook Download
ISBN: 9780449009918
Our Price: $20.00

For more information about downloading this audiobook
visit our Audiobook Download FAQ page.

Sexy Little Numbers
How to Grow Your Business Using the Data You Already Have
Written by Dimitri Maex and Paul B. Brown
Read by Steve Kramer


Format: Unabridged Audiobook Download
On Sale: September 4, 2012
Price: $20.00

Imagine if you could identify your business’s most profitable customers, craft a better marketing strategy to communicate with them, and inspire them to buy more?

Well now you can. And the best part is that you can do it using the data you already have.

Today, everything we do creates data, and...

Read more >
Also available as an eBook and a hardcover.
Management in Ten Words
Management in Ten Words
Written by Terry Leahy
Format: Hardcover
ISBN: 9780770435691
Our Price: $25.00
 Quantity: 1 
Buy From a Local Store

Management in Ten Words
Practical Advice from the Man Who Created One of the World's Largest Retailers
Written by Terry Leahy


Format: Hardcover, 320 pages
On Sale: June 19, 2012
Price: $25.00

From one of the world’s most admired business leaders, here is a remarkable book
that will forever change the way you think about management.

The meteoric rise of UK supermarket chain Tesco from humble beginnings to its current status as one of the largest retailers in the world can be largely credited to... Read more >
Also available as an eBook.
Management in Ten Words
Management in Ten Words
Written by Terry Leahy
Format: eBook
ISBN: 9780770435707
Our Price: $12.99
amazon.com
barnesandnoble.com
borders.com
Google eBookStore
kobobooks.com
more>>
Management in Ten Words
Practical Advice from the Man Who Created One of the World's Largest Retailers
Written by Terry Leahy


Format: eBook, 320 pages
On Sale: June 19, 2012
Price: $12.99

From one of the world’s most admired business leaders, here is a remarkable book
that will forever change the way you think about management.

The meteoric rise of UK supermarket chain Tesco from humble beginnings to its current status as one of the largest retailers in the world can be largely credited to... Read more >
Also available as a hardcover.
Rise
Rise
Written by Patty Azzarello, Foreword by Keith Ferrazzi
Format: Trade Paperback
ISBN: 9781607742609
Our Price: $15.99
 Quantity: 1 
Buy From a Local Store

Rise
3 Practical Steps for Advancing Your Career, Standing Out as a Leader, and Liking Your Life
Written by Patty Azzarello
Foreword by Keith Ferrazzi


Format: Trade Paperback
On Sale: May 1, 2012
Price: $15.99

A straight-shooting Silicon Valley executive reveals insider career strategies to becoming a great leader, developing your network, succeeding without wasting time, and managing trade-offs between your work and life so your life works.


GET YOUR BREAKTHROUGH

     Patty Azzarello became the youngest general manager at Hewlett-Packard at age thirty-three, ran a $1 billion... Read more >
Also available as an eBook.
Rise
Rise
Written by Patty Azzarello, Foreword by Keith Ferrazzi
Format: eBook
ISBN: 9781607742616
Our Price: $11.99
amazon.com
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more>>
Rise
3 Practical Steps for Advancing Your Career, Standing Out as a Leader, and Liking Your Life
Written by Patty Azzarello
Foreword by Keith Ferrazzi


Format: eBook, 288 pages
On Sale: May 1, 2012
Price: $11.99

A straight-shooting Silicon Valley executive reveals insider career strategies to becoming a great leader, developing your network, succeeding without wasting time, and managing trade-offs between your work and life so your life works.

GET YOUR BREAKTHROUGH

      Patty Azzarello became the youngest general manager at Hewlett-Packard at age thirty-three, ran a $1 billion... Read more >
Also available as a trade paperback.
Collaborate or Perish!
Collaborate or Perish!
Written by William Bratton and Zachary Tumin
Format: Hardcover
ISBN: 9780307592392
Our Price: $26.00
 Quantity: 1 
Buy From a Local Store

Collaborate or Perish!
Reaching Across Boundaries in a Networked World
Written by William Bratton and Zachary Tumin


Format: Hardcover, 352 pages
On Sale: January 17, 2012
Price: $26.00

In Collaborate or Perish! former Los Angeles police chief and New York police commissioner William Bratton and Harvard Kennedy School’s Zachary Tumin lay out a field-tested playbook for collaborating across the boundaries of our networked world. Today, when everyone is connected, collaboration is the game changer. Agencies and firms, citizens and...

Read more >
Also available as an unabridged audiobook download and an eBook.
Collaborate or Perish!
Collaborate or Perish!
Written by William Bratton and Zachary Tumin
Format: eBook
ISBN: 9780307592422
Our Price: $14.99
amazon.com
barnesandnoble.com
borders.com
Google eBookStore
kobobooks.com
more>>
Collaborate or Perish!
Reaching Across Boundaries in a Networked World
Written by William Bratton and Zachary Tumin


Format: eBook, 352 pages
On Sale: January 17, 2012
Price: $14.99

In Collaborate or Perish! former Los Angeles police chief and New York police commissioner William Bratton and Harvard Kennedy School’s Zachary Tumin lay out a field-tested playbook for collaborating across the boundaries of our networked world. Today, when everyone is connected, collaboration is the game changer. Agencies and firms, citizens and...

Read more >
Also available as an unabridged audiobook download and a hardcover.
Collaborate or Perish!
Collaborate or Perish!
Written by William Bratton and Zachary Tumin, Read by William Bratton and Zachary Tumin
Format: Unabridged Audiobook Download
ISBN: 9780307970466
Our Price: $20.00

For more information about downloading this audiobook
visit our Audiobook Download FAQ page.

Collaborate or Perish!
Reaching Across Boundaries in a Networked World
Written by William Bratton and Zachary Tumin
Read by William Bratton and Zachary Tumin


Format: Unabridged Audiobook Download
On Sale: January 17, 2012
Price: $20.00

In Collaborate or Perish! former Los Angeles police chief and New York police commissioner William Bratton and Harvard Kennedy School’s Zachary Tumin lay out a field-tested playbook for collaborating across the boundaries of our networked world. Today, when everyone is connected, collaboration is the game changer. Agencies and firms, citizens and...

Read more >
Also available as an eBook and a hardcover.
Grow
Grow
Written by Jim Stengel
Format: Hardcover
ISBN: 9780307720351
Our Price: $27.50
 Quantity: 1 
Buy From a Local Store

Grow
How Ideals Power Growth and Profit at the World's Greatest Companies
Written by Jim Stengel


Format: Hardcover, 336 pages
On Sale: December 27, 2011
Price: $27.50

Ten years of research uncover the secret source of growth and profit …

Those who center their business on improving people’s lives have a growth rate triple that of competitors and outperform the market by a huge margin. They dominate their categories, create new categories and maximize profit in the long term.

Pulling...

Read more >
Grow
Grow
Written by Jim Stengel
Format: eBook
ISBN: 9780307720375
Our Price: $13.99
amazon.com
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borders.com
Google eBookStore
kobobooks.com
more>>
Grow
How Ideals Power Growth and Profit at the World's Greatest Companies
Written by Jim Stengel


Format: eBook, 336 pages
On Sale: December 27, 2011
Price: $13.99

Ten years of research uncover the secret source of growth and profit …

Those who center their business on improving people’s lives have a growth rate triple that of competitors and outperform the market by a huge margin. They dominate their categories, create new categories and maximize profit in the long term.

Pulling...

Read more >
Grow
Grow
Written by Jim Stengel, Read by Marc Cashman
Format: Unabridged Compact Disc
ISBN: 9780307944153
Our Price: $35.00
 Quantity: 1 
Buy From a Local Store

Grow
How Ideals Power Growth and Profit at the World's Greatest Companies
Written by Jim Stengel
Read by Marc Cashman


Format: Unabridged Compact Disc
On Sale: December 27, 2011
Price: $35.00

Ten years of research uncover the secret source of growth and profit …

Those who center their business on improving people’s lives have a growth rate triple that of competitors and outperform the market by a huge margin. They dominate their categories, create new categories and maximize profit in the long term.

Pulling...

Read more >
Also available as an unabridged audiobook download, eBook and a hardcover.
Grow
Grow
Written by Jim Stengel, Read by Marc Cashman
Format: Unabridged Audiobook Download
ISBN: 9780307944160
Our Price: $20.00

For more information about downloading this audiobook
visit our Audiobook Download FAQ page.

Grow
How Ideals Power Growth and Profit at the World's Greatest Companies
Written by Jim Stengel
Read by Marc Cashman


Format: Unabridged Audiobook Download
On Sale: December 27, 2011
Price: $20.00

Ten years of research uncover the secret source of growth and profit …

Those who center their business on improving people’s lives have a growth rate triple that of competitors and outperform the market by a huge margin. They dominate their categories, create new categories and maximize profit in the long term.

Pulling...

Read more >
Also available as an unabridged audio CD, eBook and a hardcover.
The Myth of the Garage
The Myth of the Garage
Written by Dan Heath and Chip Heath
Format: eBook
ISBN: 9780307953599
Our Price: $0.00
amazon.com
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more>>
The Myth of the Garage
And Other Minor Surprises
Written by Dan Heath and Chip Heath


Format: eBook, 70 pages
On Sale: November 8, 2011
Price: $0.00

From Chip and Dan Heath, the bestselling authors of Switch and Made to Stick, comes The Myth of the Garage: And Other Minor Surprises, a collection of the authors’ best columns for Fast Company magazine—16 pieces in all, plus a previously unpublished piece entitled “The Future Fails Again.”
In Myth, the Heath... Read more >
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