Random House: Bringing You the Best in Fiction, Nonfiction, and Children's Books
Authors
Books
eBooks
Newletters and Alerts
7 books in Business & Economics - Customer Service

Subscribe to the Random House Business Newsletter.

Your Email Address:

Subscribe to our RSS/XML feed with web-based news readers.
Click your choice:

RSS
RSS PDF
Atom Feed
Add to Google

Browse Category

Find more Business & Econmics books by browsing the categories below.

Business & Economics:

Sort: Author   Bestselling  Format   Date   Price   Title  
Driving Loyalty
Driving Loyalty
Written by Kirk Kazanjian
Format: Hardcover
ISBN: 9780385346948
Our Price: $28.00
 Quantity: 1 
Buy From a Local Store

Driving Loyalty
Turning Every Customer and Employee into a Raving Fan for Your Brand
Written by Kirk Kazanjian


Format: Hardcover, 272 pages
On Sale: April 23, 2013
Price: $28.00

Must-reading for every manager, entrepreneur, corporate executive, and anyone looking to increase customer satisfaction, boost employee engagement, and significantly enhance the bottom line.

In order to build a successful company today, you must create an unbreakable bond of loyalty between your customers and employees. Few have done this better than Enterprise Holdings...

Read more >
Also available as an eBook.
Driving Loyalty
Driving Loyalty
Written by Kirk Kazanjian
Format: eBook
ISBN: 9780385346955
Our Price: $13.99
amazon.com
barnesandnoble.com
borders.com
Google eBookStore
kobobooks.com
ReaderStore for Sony
more>>
Driving Loyalty
Turning Every Customer and Employee into a Raving Fan for Your Brand
Written by Kirk Kazanjian


Format: eBook, 272 pages
On Sale: April 23, 2013
Price: $13.99

Must-reading for every manager, entrepreneur, corporate executive, and anyone looking to increase customer satisfaction, boost employee engagement, and significantly enhance the bottom line.

In order to build a successful company today, you must create an unbreakable bond of loyalty between your customers and employees. Few have done this better than Enterprise Holdings...

Read more >
Also available as a hardcover.
The Customer Rules
The Customer Rules
Written by Lee Cockerell
Format: Hardcover
ISBN: 9780770435608
Our Price: $19.99
 Quantity: 1 
Buy From a Local Store

The Customer Rules
The 39 Essential Rules for Delivering Sensational Service
Written by Lee Cockerell


Format: Hardcover, 208 pages
On Sale: March 5, 2013
Price: $19.99

The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keeping customers.

In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year...

Read more >
Also available as an unabridged audiobook download and an eBook.
The Customer Rules
The Customer Rules
Written by Lee Cockerell
Format: eBook
ISBN: 9780770435615
Our Price: $11.99
amazon.com
barnesandnoble.com
borders.com
Google eBookStore
kobobooks.com
ReaderStore for Sony
more>>
The Customer Rules
The 39 Essential Rules for Delivering Sensational Service
Written by Lee Cockerell


Format: eBook, 208 pages
On Sale: March 5, 2013
Price: $11.99

The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keeping customers.

In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year...

Read more >
Also available as an unabridged audiobook download and a hardcover.
The Customer Rules
The Customer Rules
Written by Lee Cockerell, Read by Lee Cockerell
Format: Unabridged Audiobook Download
ISBN: 9780385360395
Our Price: $15.00

For more information about downloading this audiobook
visit our Audiobook Download FAQ page.

The Customer Rules
The 39 Essential Rules for Delivering Sensational Service
Written by Lee Cockerell
Read by Lee Cockerell


Format: Unabridged Audiobook Download
On Sale: March 5, 2013
Price: $15.00

The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keeping customers.

In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year...

Read more >
Also available as an eBook and a hardcover.
The 5 Big Lies About American Business
The 5 Big Lies About American Business
Written by Michael Medved
Format: Trade Paperback
ISBN: 9780307587473
Our Price: $15.00
 Quantity: 1 
Buy From a Local Store

The 5 Big Lies About American Business
Combating Smears Against the Free-Market Economy
Written by Michael Medved


Format: Trade Paperback, 272 pages
On Sale: November 2, 2010
Price: $15.00

WHY FEEL EMBARRASSED BY BUSINESS?
 
Every American benefits every day from the phenomenal productivity of the free market, so why do so many people feel guilty or skeptical about our business system? In this passionately argued, eye-opening book, talk-radio star and bestselling author Michael Medved provides detailed and devastating rebuttals to the... Read more >
Also available as an eBook.
Unscrewed
Unscrewed
Written by Ron Burley
Format: Trade Paperback
ISBN: 9781580087629
Our Price: $14.95
 Quantity: 1 
Buy From a Local Store

Unscrewed
The Consumer's Guide to Getting What You Paid For
Written by Ron Burley


Format: Trade Paperback, 240 pages
On Sale: September 1, 2006
Price: $14.95

Every four seconds an unsuspecting consumer is duped by a cable company, cell phone provider, auto repair shop, or one of the numerous other businesses we use on a daily basis. As customer service departments have become automated wastelands, our ability to get satisfaction within the conventional complaint system has eroded... Read more >
Page 1 of 1
View past category highlights: