Business & Economics:

Design Thinking
Integrating Innovation, Customer Experience, and Brand Value
Edited by Thomas Lockwood

Format: Trade Paperback, 256 pages
On Sale: November 10, 2009
Price: $24.95

Design Thinkingis packed with intriguing case studies and practical advice from industry experts. This anthology is organized into three sections that focus on the use of design for innovation and brand-building, the emerging role of service design, and the design of meaningful customer experiences. This book provides readers with the strategies... Read more >

How to Write a Million Dollar Memo

Written by Cheryl Reimold

Format: eBook, 132 pages
On Sale: September 30, 2009
Price: $15.00

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The Wow Factor
The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today's Business World
Written by Frances Cole Jones

Format: Hardcover, 208 pages
On Sale: September 1, 2009
Price: $23.00

In today’s volatile business world, success requires an edge–a factor that sets you apart from the crowd. Corporate coach Frances Cole Jones understands that challenging times demand immediate solutions, and The Wow Factor provides vital information that will help you rise to the top–fast.

Who needs the Wow Factor? Executives seeking... Read more >

The Wow Factor
The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today's Business World
Written by Frances Cole Jones

Format: eBook, 224 pages
On Sale: September 1, 2009
Price: $23.00

In today’s volatile business world, success requires an edge–a factor that sets you apart from the crowd. Corporate coach Frances Cole Jones understands that challenging times demand immediate solutions, and The Wow Factor provides vital information that will help you rise to the top–fast.

Who needs the Wow Factor? Executives seeking... Read more >

Transformational Speaking

Written by Gail Larsen

Format: Trade Paperback, 208 pages
On Sale: April 1, 2009
Price: $16.95

You can change the world—one audience at a time!
 
Today's challenging times call for passionate visionaries who are authentic and articulate communicators. Speaking coach and consultant Gail Larsen presents a proven program that liberates the "speaker within" and transforms even the reluctant orator into an agent of change.
 
While most books on... Read more >

Effective Publications Management
Keeping Print Communications on Time, on Budget, on Message
Written by Cathy Connor Lips

Format: Trade Paperback, 208 pages
On Sale: October 16, 2007
Price: $29.95

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Designing Effective Communications
Creating Contexts for Clarity and Meaning
Written by Jorge Frascara

Format: Trade Paperback, 304 pages
On Sale: June 1, 2006
Price: $24.95

• Groundbreaking ideas on how we communicate a message

• Considers messages conveyed through design, clothing, corporate logos, signs, teaching, even space exploration

• Exciting for students and teachers of graphic arts and communication



In the essays that make up Designing Effective Communications, a diverse group of experts on communication design challenge the traditional... Read more >

The Fifth Discipline
The Art & Practice of The Learning Organization
Written by Peter M. Senge

Format: Trade Paperback, 464 pages
On Sale: March 21, 2006
Price: $24.95

Completely Updated and Revised

This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization’s ability to learn faster than the competition... Read more >

The Fifth Discipline
The Art & Practice of The Learning Organization
Written by Peter M. Senge

Format: Hardcover, 464 pages
On Sale: March 21, 2006
Price: $39.95

Completely Updated and Revised

This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization’s ability to learn faster than the competition... Read more >

Maximize Your Presentation Skills
How to Speak, Look, and Act on Your Way to the Top
Written by Ellen Kaye

Format: Trade Paperback, 256 pages
On Sale: November 26, 2002
Price: $14.95

Master the Perfect Presentation with Ease
The difference between a mediocre and magnificent career usually hinges on one simple thing: how you present yourself to management, clients, coworkers, and the public. In Maximize Your Presentation Skills, professional speech and image coach Ellen A. Kaye reveals how you can take your career to... Read more >

More Nitty-Gritty Grammar
Another Not-So-Serious Guide to Clear Communication
Written by Hope Edith Fine and Judith Pinkerton Josephson

Format: Trade Paperback, 224 pages
On Sale: September 12, 2001
Price: $12.95

Who or whom? Lay or lie? Conjunction, pronoun, predicate, or gerund? If such questions and terms leave you scratching your head, you need the hip and fun follow-up to NITTY-GRITTY GRAMMAR. With a new, easy-to-use alphabetical format and the same winning formula of wacky cartoons, off-the-wall examples, and catchy reminders, MORE... Read more >

Write Right!
A Desktop Digest of Punctuation, Grammar, and Style
Written by Jan Venolia

Format: Trade Paperback, 224 pages
On Sale: August 21, 2001
Price: $12.95

In this age of electronic correspondence and self-produced documents, we need a useful and reliable writing guide more than ever. WRITE RIGHT! covers the essentials of good writing in a concise and easy-to-follow format. The new edition of this classic handbook takes you through the entire writing process, from understanding the... Read more >

Dynamic Cover Letters
How to Write the Letter That Gets You the Job
Written by Katharine Hansen and Randall S. Hansen

Format: Trade Paperback, 184 pages
On Sale: January 1, 2001
Price: $14.95

This popular guide contains everything you need to create a stunningly effective cover letter. The first edition of DYNAMIC COVER LETTERS helped over 100,000 job-hunters dress up their resumes and job applications with the kind of spirited, informative letters that employers respond to. And respond they did—with interviews, job offers, and... Read more >

Be Heard Now!

Written by Lee Glickstein

Format: eBook, 256 pages
On Sale: January 3, 2000
Price: $19.00

As followers of Lee Glickstein's popular seminars attest, effective public speaking isn't the result of being over-prepared or having a slick delivery. It's actually a creative, interactive process relying on the speaker's natural presence and willingness to be "in the moment." Now Glickstein shares his dramatically successful "transformational speaking" approach, showing... Read more >

Be Heard Now!

Written by Lee Glickstein

Format: Trade Paperback, 256 pages
On Sale: December 28, 1999
Price: $19.00

As followers of Lee Glickstein's popular seminars attest, effective public speaking isn't the result of being over-prepared or having a slick delivery. It's actually a creative, interactive process relying on the speaker's natural presence and willingness to be "in the moment." Now Glickstein shares his dramatically successful "transformational speaking" approach, showing... Read more >