Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000

Running a Business in Today's Consumer-Driven World

Written by Pete Blackshaw

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000

Upgrade to the Flash 9 viewer for enhanced content, including the ability to browse and search through your favorite titles

Category: Business & Economics - Marketing - Direct
Format: Hardcover, 208 pages
On Sale: July 8, 2008
Price: $21.95
ISBN: 978-0-385-52272-4 (0-385-52272-X)

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000
Written by Pete Blackshaw
Format: Hardcover
ISBN: 9780385522724
Our Price: $21.95

Quantity: 1

See all online stores »

Also available as an eBook.

What's this? Tags for this book (Powered by LibraryThing)

Your E-Mail Address:	send me a copy.
Recipient's E-Mail Address:	(multiple addresses may be separated by commas.) Send Information in E-mail Send only link in E-Mail
A personal message: