Raving Fans
A Revolutionary Approach to Customer Service
Written by Kenneth Blanchard
and Sheldon Bowles
- Category:
- Format: Abridged Cassette
- On Sale: April 19, 1993
- Price: $13.00
- ISBN: 978-0-679-42495-6 (0-679-42495-4)
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Also available as an abridged audio CD.
What's this?
ABOUT THIS BOOK
1 cassette / 90 minutes
Read by Rick Adamson, Kate Borger, and John Mollard
For those who wish to improve their business, here is a fresh and innovating look at customer service - the most important element in creating a successful business sin the 90s, from the co-author of The One Minute Manager.
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