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The Art of Civilized Conversation

A Guide to Expressing Yourself With Style and Grace

Written by Margaret Shepherd

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SEND

Why People Email So Badly and How to Do It Better

Written by David Shipley and Will Schwalbe

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The Art of the Handwritten Note

A Guide to Reclaiming Civilized Communication

Written by Margaret Shepherd

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The Art of the Personal Letter

A Guide to Connecting Through the Written Word

Written by Margaret Shepherd and Sharon Hogan

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Send (Revised Edition)

Why People Email So Badly and How to Do It Better

Written by David Shipley and Will Schwalbe

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Robert's Rules of Order

The Standard Guide to Parliamentary Procedure

Written by Will Eisner

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Emily Post

Daughter of the Gilded Age, Mistress of American Manners

Written by Laura Claridge

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