Isaacs takes her own advice and offers a very personal and very engaging view of an etiquette practice many would prefer to forget.
About Florence Isaacs
Florence Isaacs is the author of Business Notes: Writing Personal Notes That Build Professional Relationships and five other books. Her articles have appeared in Good Housekeeping, Modern Bride, Woman's Day, Reader's Digest, and other leading national magazines. She is a past president of the American Society of Journalists and Authors. Florence lives in New York City.