Random House: Bringing You the Best in Fiction, Nonfiction, and Children's Books
Authors
Books
Features
Newletters and Alerts

Buy now from Random House

See more online stores - Zapp! Empowerment in Health Care

Zapp! Empowerment in Health Care

How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs

Written by William ByhamAuthor Alerts:  Random House will alert you to new works by William Byham, Jeff CoxAuthor Alerts:  Random House will alert you to new works by Jeff Cox, Sharyn MaternaAuthor Alerts:  Random House will alert you to new works by Sharyn Materna and Kathy Harper-ShomoAuthor Alerts:  Random House will alert you to new works by Kathy Harper-Shomo

Zapp! Empowerment in Health Care Cover

Bookmark,
Share & Shelve:

  • Add This - Zapp! Empowerment in Health Care
  • Email this page - Zapp! Empowerment in Health Care
  • Print this page - Zapp! Empowerment in Health Care
ABOUT THE BOOK ABOUT THE BOOK
Synopsis

Synopsis

"Couldn't have come at a better time! The message is definitely on target. People who work with staff and volunteers in any profession would gain from reading, re-reading, and practicing the concepts in this book."
John Paul
Vice President, American Heart Association
William C. Byham's book, ZAPP! THE LIGHTNING OF EMPOWERMENT took the business world by storm. Now ZAPP! EMPOWERMENT IN HEALTH CARE is packed with step-by-step, hands-on information to help health-care providers revitalize medicine and help control costs by taking control of their jobs, improving existing processes, sharing decision-making, and more, as well as zeroing in on the special needs, rights, and responsibilities of patients.

Your E-Mail Address
send me a copy

Recipient's E-Mail Address
(multiple addresses may be separated by commas)

A personal message: