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author spotlight

Mark A. Jankowski has lectured on negotiation and dispute resolution at Johns Hopkins University and the Wharton School. He has worked with some of America’s leading businesses, including GenRe (a Berkshire Hathaway company), Gillette, MBNA America, and Black & Decker.



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author bookshelf

Sort: Bestselling  Date  Format  Price  Title
Bullies, Tyrants, and Impossible People
Bullies, Tyrants, and Impossible People
Written by Ronald M. Shapiro, Mark A. Jankowski and James Dale
Format: Trade Paperback
ISBN: 9781400050123
Our Price: $13.95
 Quantity: 1 
Buy From a Local Store

Bullies, Tyrants, and Impossible People
How to Beat Them Without Joining Them
Written by Ronald M. Shapiro, Mark A. Jankowski and James Dale

Format: Trade Paperback, 288 pages
On Sale: April 24, 2007
Price: $13.95

The impossible people who make life’s journey so difficult are everywhere—at the office, in restaurants, on airplanes, living next door, members of your own family. They’re . . .

• your “nothing is ever good enough” boss

• the “no price is ever low enough” client

• the next-door neighbor who redefines the... Read more >
Also available as an eBook.
Bullies, Tyrants, and Impossible People
Bullies, Tyrants, and Impossible People
Written by Ronald M. Shapiro, Mark A. Jankowski and James Dale
Format: eBook
ISBN: 9780307237187
Our Price: $13.95
? What's this?           amazon.com
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Bullies, Tyrants, and Impossible People
How to Beat Them Without Joining Them
Written by Ronald M. Shapiro, Mark A. Jankowski and James Dale

Format: eBook, 256 pages
On Sale: June 7, 2005
Price: $13.95

The impossible people who make life’s journey so difficult are everywhere—at the office, in restaurants, on airplanes, living next door, members of your own family. They’re . . .

• your “nothing is ever good enough” boss

• the “no price is ever low enough” client

• the next-door neighbor who redefines the... Read more >
Also available as a trade paperback.
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