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Raving Fans
A Revolutionary Approach to Customer Service
Written by Kenneth Blanchard and Sheldon Bowles
Read by Rick Adamson, Kate Borges and John Mollard
Format: Abridged Compact Disc
On Sale: January 13, 2004
Price: $15.00
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in... Read more >
A Revolutionary Approach to Customer Service
Written by Kenneth Blanchard and Sheldon Bowles
Read by Rick Adamson, Kate Borges and John Mollard
Format: Abridged Compact Disc
On Sale: January 13, 2004
Price: $15.00
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in... Read more >

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Gung Ho!
Turn On the People in Any Organization
Written by Kenneth Blanchard and Sheldon Bowles
Read by Agnes Herrmann
Format: Abridged Compact Disc
On Sale: January 2, 2002
Price: $17.95
2 CDs, 1 1/2 hrs
Read by Agnes Herrmann
Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho!-an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. Through the inspirational story of business leaders... Read more >
Turn On the People in Any Organization
Written by Kenneth Blanchard and Sheldon Bowles
Read by Agnes Herrmann
Format: Abridged Compact Disc
On Sale: January 2, 2002
Price: $17.95
2 CDs, 1 1/2 hrs
Read by Agnes Herrmann
Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho!-an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. Through the inspirational story of business leaders... Read more >

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Gung Ho!
Turn On the People in Any Organization
Written by Ken Blanchard and Sheldon Bowles
Read by Agnes Hermann
Format: Abridged Audiobook Download
On Sale: April 1, 2008
Price: $7.50
Read more >
Turn On the People in Any Organization
Written by Ken Blanchard and Sheldon Bowles
Read by Agnes Hermann
Format: Abridged Audiobook Download
On Sale: April 1, 2008
Price: $7.50
Read more >
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