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Displaying results 1-4 of 4 titles for "Jeff Cox"
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Zapp! The Lightning of Empowerment

How to Improve Quality, Productivity, and Employee Satisfaction

Written by William Byham and Jeff Cox

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Heroz

Empower Yourself, Your Coworkers, Your Company

Written by William Byham and Jeff Cox

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Zapp! Empowerment in Health Care

How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs

Written by William Byham, Jeff Cox, Sharyn Materna and Kathy Harper-Shomo

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Zapp! In Education

How Empowerment Can Improve the Quality of Instruction, and Student and Teacher Satisfaction

Written by Kathy Harper and Jeff Cox