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Introduction by Philip K. Howard. The federal government is ailing and needs a cure. The cure lies in embracing a principle long known to the American people, but little recognized by Washington--until now: common sense. In this pathbreaking report, Vice President Gore, at the request of President Clinton, charts a fundamental shift in how government conducts itself. This report understands that a government that recognizes who its real customers are, works with them to understand their needs, and puts them first, not last, is a government that deserves to govern. Common Sense Government, observes Philip K. Howard, announces "a complete U-turn away from the reigning philosophy of government regulation." It is, he writes, "an important event for America. I urge all Americans to read it."