Heroz
Empower Yourself, Your Coworkers, Your Company
Written by William Byham and Jeff Cox

Format: Trade Paperback, 224 pages
Publisher: Ballantine Books
On Sale: July 18, 1995
Price: $15.00

From better decision-making to improved teamwork, the authors present proven, step-by-step techniques for surviving—and thriving—in today’s complex workplace. Read more >

Zapp! Empowerment in Health Care
How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs
Written by William Byham, Jeff Cox, Sharyn Materna and Kathy Harper-Shomo

Format: Trade Paperback, 336 pages
Publisher: Ballantine Books
On Sale: June 29, 1993
Price: $15.00

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Zapp! The Lightning of Empowerment
How to Improve Quality, Productivity, and Employee Satisfaction
Written by William Byham and Jeff Cox

Format: Trade Paperback, 224 pages
Publisher: Ballantine Books
On Sale: November 11, 1997
Price: $15.00

This groundbreaking bestseller shows managers how to revitalize their companies from the ground up, with motivational strategies that encourage employees to take responsibility, use their creativity, and develop a sense of pride in their work.

An accessible guide for the successful managers of tomorrow. Read more >

Zapp! In Education
How Empowerment Can Improve the Quality of Instruction, and Student and Teacher Satisfaction
Written by Kathy Harper and Jeff Cox

Format: Trade Paperback, 256 pages
Publisher: Ballantine Books
On Sale: July 21, 1992
Price: $15.00

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