This typically indicates that you did not install Adobe Digital Editions before you attempted to download your electronic content. Click here for instructions on downloading and installing Adobe Digital Editions. Once you have downloaded Adobe Digital Editions, make sure you are connected to the Internet and right-click the ebx.etd file. Select 'Open With', and indicate Adobe Digital Editions. This action will launch Adobe Digital Editions and start the download of your electronic content.
If you are certain that you already installed Adobe Digital Editions, you may need to adjust your file associations, instructing your system to use Adobe Digital Editions to open the .etd file type.
For Microsoft Operating Systems:
If you have Windows 2000, Windows ME, or Windows XP…
Open 'My Computer' and from the menu bar select Tools > Folder Options.
Click on the 'File Types' tab.
Select '.etd' and click the 'Change' button.
In the list of programs displayed, click on 'Adobe Digital Editions', then click the 'OK' button.
While connected to the Internet, double-click the ebx.etd file you downloaded. Adobe Digital Editions opens and starts the download of your electronic content.
If you have Windows Vista…
Go to Start > Control Panel > Default Programs > Associate a file type or protocol with a program. The 'Associate a file type or protocol with a program' dialog box is displayed.
Under the 'Extensions' heading, select '.etd' and click the 'Change program…' button. The 'Open With' dialog box is displayed.
Do one of the following…
If 'Adobe Digital Editions' appears in the list of 'Recommended Programs', select it and click 'OK'.
Click the red 'X' in the upper right corner of the dialog box to close the 'Associate a file type or protocol with a program' dialog box and proceed to step 4.
If 'Adobe Digital Editions' does not appear in the list of 'Recommended Programs', click the 'Browse…' button. A second 'Open With' dialog box is displayed.
Browse to 'Users\your login name\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\digitaleditions2x0' and select 'digitaleditions2x0.exe'
Click 'Open' to open .etd files with Adobe Digital Editions.
In Adobe Digital Editions, choose File > My Bookshelf OR File > Digital Editions > My Digital Editions (depending on your edition of Adobe Digital Editions). Your electronic content should appear in this window.
Please note that Adobe electronic content can be downloaded only one time. If you should need to download an Adobe electronic content a second time, please contact support to reactivate your download link. In your email, please provide your email address and transaction ID as well as the title of the book you wish to download again.
For Macintosh Operating Systems:
'Control-click' on the ebx.etd file and select 'Open with other'.
In the list of programs displayed, click on 'Adobe Reader' or 'Adobe Digital Editions'.
Select the 'Always Open' function so that going forward, the .etd file type will always open in Adobe Digital Editions.