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I want to order books for a prison inmate.
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Please email Random House customer service at: eCustomerservice@randomhouse.com. Also, please check the facilities' requirements regarding the type of books which can be received by the inmate. Our experience indicates that only soft cover editionsl are allowed. NO hardcover editions are allowed. Random House will not accomodate any special packaging on shipments to the facility, we currently package our books in cardboard cartons or manila mailing envelopes. Random House can only ship using Priority Mail. UPS and FEDEX are NOT allowed.

We recommend the order be placed directly with one of Consumer Services Reps by calling our toll free consumer line at 1-800-793-2665. This will ensure the shipping address is entered in full and correctly into our ordering system.



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