Random House: Bringing You the Best in Fiction, Nonfiction, and Children's Books
Follow Us On TwitterFan Us On Facebook
Authors
Books
eBooks
Newletters and Alerts
Help
Stop! Before you send us e-mail, have you read the Frequently Asked Questions? Yours may be answered here.
Just click the question that most closely approximates yours.
 
Search FAQs Browse by Category

General FAQs:
  1. How can I get permission to use a part of a book (or book cover) for a project I'm working on?
  2. I am an educator, how can I order desk and/or examination copies of books?
  3. There is a typographic or printing problem with a Random House book I purchased.
  4. How can I order books?
  5. What do you mean by 'share'?
  6. Author Questions
  7. Manuscripts and Agents
  8. Contests
  9. Using the Random House website
  10. Everyman's Library
  11. Signed Editions
  12. Download by Chapter / ADEPT
  13. More questions...

Shopping On-Line:
  1. What are my shipping options?
  2. Do you accept international orders?
  3. I'm a brand new customer, how do I place my first order?
  4. Do you sell out of print titles?
  5. What type of merchandise can I purchase from randomhouse.com?
  6. Customer Service
  7. Accounts
  8. Payment
  9. Returns
  10. The Princeton Review Bookstore
  11. The Fodors.com Bookstore
  12. More questions...

Audiobooks, eBooks, CD-ROMs:
  1. I have problems downloading the Little Brother audio book. What should I do?
  2. Audiobooks
  3. eBooks and CD-ROMs

Jobs and Careers:
  1. I am looking for a job reading audio books, how do I apply for one?
  2. How do I apply for a job with Random House?
  3. How do I apply for a job copy editing, proofreading, or just reading books as a reviewer?
  4. I am interested in doing freelance work (as a copy editor, designer, etc.) for Random House. Whom should I contact?

Technical Support:
  1. How do I get a replacement batteries for Play-a Sound/Play-A song book?
  2. Who do I contact for technical problems with the Audubon CD Rom?
  3. Your site says I need Acrobat, where can I download it?
  4. How do I get technical support on Prima eGuides?
  5. How do I contact Princeton Review Software Technical Support?

Businesses and Institutions:
  1. Services for Academics/Schools
  2. Services for Libraries
  3. Business to Business Services

Browsing and Searching the pages of books; listening to audio excerpts.:
  1. What is Browse & Search?
  2. How do I find books I can browse and search?
  3. How do I browse and search the pages of a book?
  4. Can I listen to an audio clip on the Random House web site?
  5. How many titles are available for browsing and searching?
  6. More questions...

Web Services:
  1. What is Insight?
  2. What is the Insight Service?
 


Randomhouse.com FAQs Copyright © 2012 www.randomhouse.com
 Powered by ActiveKB Knowledgebase Software