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General FAQs:
  1. I am an educator, how can I order desk and/or examination copies of books?
  2. How do I know if my book is a first edition? How can I tell which print run it is from?
  3. How can I order books?
  4. How do I request a book donation?
  5. How can I get permission to use a part of a book (or book cover) for a project I'm working on?
  6. Author Questions
  7. Manuscripts and Agents
  8. Contests
  9. Using the Random House website
  10. Everyman's Library
  11. Signed Editions
  12. Download by Chapter / ADEPT
  13. More questions...

Shopping On-Line:
  1. What are my shipping options?
  2. Do you accept international orders?
  3. I'm a brand new customer, how do I place my first order?
  4. Do you sell out of print titles?
  5. What type of merchandise can I purchase from randomhouse.com?
  6. Customer Service
  7. Accounts
  8. Payment
  9. Returns
  10. The Princeton Review Bookstore
  11. The Fodors.com Bookstore
  12. More questions...

Audiobooks, eBooks, CD-ROMs:
  1. I have problems downloading the Little Brother audio book. What should I do?
  2. Audiobooks
  3. eBooks and CD-ROMs

Jobs and Careers:
  1. I am looking for a job reading audio books, how do I apply for one?
  2. How do I apply for a job copy editing, proofreading, or just reading books as a reviewer?
  3. I am interested in doing freelance work (as a copy editor, designer, etc.) for Random House. Whom should I contact?
  4. How do I apply for a job with Random House?

Technical Support:
  1. How do I get a replacement batteries for Play-a Sound/Play-A song book?
  2. How do I contact Princeton Review Software Technical Support?
  3. Who do I contact for technical problems with the Audubon CD Rom?
  4. How do I get technical support on Prima eGuides?
  5. Your site says I need Acrobat, where can I download it?

Businesses and Institutions:
  1. Services for Academics/Schools
  2. Services for Libraries
  3. Business to Business Services

Browsing and Searching the pages of books; listening to audio excerpts.:
  1. How do I browse and search the pages of a book?
  2. Can I listen to an audio clip on the Random House web site?
  3. What is Browse & Search?
  4. How many titles are available for browsing and searching?
  5. How do I find books I can browse and search?
  6. More questions...

Web Services:
  1. What is the Insight Service?
  2. What is Insight?
 


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